Track Your Package

Enter your tracking number to get real-time updates on your delivery

Track Your Package

Tracking numbers are typically 10-15 characters long and start with "OTS"

Real-Time Updates

Get live updates on your package location and delivery status

SMS Notifications

Receive automatic SMS updates when your package status changes

Detailed Timeline

View complete journey of your package from pickup to delivery

Mobile Friendly

Track your packages on any device, anywhere, anytime

Need Help with Tracking?

Can't find your tracking number?

Your tracking number is provided in the confirmation email or SMS you received when your package was dispatched.

Package not updating?

Tracking information may take up to 24 hours to appear in our system after pickup.

Delivery concerns?

If your package shows as delivered but you haven't received it, please contact our customer service immediately.

Need more information?

Contact our customer service at +61421115465 for detailed assistance with your shipment.

Frequently Asked Questions

How do I track multiple packages?

You can track up to 10 packages at once by entering multiple tracking numbers separated by commas in the tracking field.

What if my tracking number doesn't work?

Please check that you've entered the complete tracking number. If it still doesn't work, contact us with your reference number or order details.

How often is tracking information updated?

Our tracking system is updated in real-time. However, some remote locations may have delayed updates due to connectivity issues.

Can I change my delivery address after shipping?

Delivery address changes are possible for an additional fee if the package hasn't reached the destination city. Contact us as soon as possible.